And why you should aim for productive imperfection
And how your assistant can filter out false positives
And why to be liked, you have to like
And the Thumbs Up system to speed up decision-making
And 3 ways to find micro-delegations
And 3 areas where your assistant needs more help
And advanced scheduling techniques to rethink your calendar
And the 70-20-10 model for advancing your assistant's skills
And how to schedule your week like an athlete
And how to keep tasks from falling through cracks
And how to match feedback to what your assistant really needs
And planting bits of info for when you need them